Help Center

Help Center

Orders

How do I place an order? Choose your blend and box count, add it to your cart, and check out securely.

Can I change or cancel an order? Email info@ganoone.com as soon as possible and we’ll help where the order hasn’t yet shipped.

Shipping

Where do you ship? Across the United States. Shipping is free, with delivery within 5 business days of dispatch.

Will I get tracking? Yes — tracking is emailed as soon as your order ships.

Returns

We offer a 30-day satisfaction guarantee. See our Refund Policy for details.

Our coffee

What is Ganoderma? Ganoderma lucidum (Reishi) is a mushroom long valued in traditional cultures. We blend organic Ganoderma extract into premium instant coffee.

Is it caffeinated? Most blends are coffee-based and contain caffeine; our Hot Chocolate is caffeine-free.

Contact

Email info@ganoone.com or call +1 (307) 219 0201.