Satisfaction Guarantee

Our Satisfaction Guarantee

We stand behind every cup. If you are not completely satisfied, we will make it right.

  • 30-day guarantee. Changed your mind, or not happy for any reason? Contact us within 30 days of delivery.
  • Your item arrived damaged, defective, or materially different from what you ordered.
  • Your order didn’t arrive within the expected delivery window, or tracking shows delivered but you didn’t receive it.

Simply email info@ganoone.com with your order number and we’ll arrange a replacement or refund. Full details are in our Refund Policy.